Small businesses have been booming worldwide most
especially with housewives or stay-at-home moms. Gone are the days that the
husband or the wife will stay at home to take of their child and wait for their
significant other to give them their salary. Although I have to admit this is
not totally gone, but it is encouraged that both husband and wife find a way to
earn money to support each other and their family.
Platforms That Would Help you Sell Your Items/Services
Let’s start with a simple example. If I want to sell clothes
online, I would want an application that would help me sell them by exposing me
to a larger audience who’s also online. That’s where online apps like Facebook,
Instagram, Lazada, and Shopee comes in. I personally have an experience selling
my used clothes and items on Facebook and it really went well. I got to sell
them in a week’s time. I also saw people who has an online business that sells
clothes and bags, and they do a Facebook Live to sell their items, then whoever
wants to buy the items they featured can comment on that video and say they’d
like to buy it. It’s more like an interactive purchase because the seller can
see your comments in real time and can talk on the video. A lot of people are
doing this nowadays which I think really helps tremendously in selling. I haven’t
tried it yet myself, but I believe I will do it someday probably when I have
lots of items to sell.
Accounting Time
Another subject to consider when you have a small business
is accounting. Accounting never goes away because it is essential for a
business to know if the business itself is earning money or losing money. Some
people hire accountants and some people or business owners would enroll
themselves to study basic accounting so they can do it themselves. Thanks to
technology, there are also a lot of applications that can help you do your
accounting. According to Hubspot.com, among the top accounting business
software are the following :
Intuit QuickBooks Online
FreshBooks
Wave
Sage 50cloud
Xero
Zoho Books
GoDaddy Bookkeeping
Kashoo
Most people would also use the enterprise version of the
said software such as QuickBooks Enterprise to get the whole package which
includes point-of-sale system, inventory, and more.
Customer Feedback
Once you’ve set up your system and your business is up and
running, what remains now is customer feedback. As a business owner, you
definitely would want your customers to keep coming back so you have to earn user/customerloyalty. Some customers would say
upfront if they have a question or a negative comment about the product or
service they got from you. Others would simply decide to stay quiet and never
return. Then it leaves you wondering what happened or what have you done wrong
that prevents them from coming back. Sometimes, customers would just say they
don’t feel like it or they just don’t want to try your service anymore just
because. Best way to bring out their thoughts in a more relaxed way is through
surveys or simply give them your business’ email address so they can send it to
you directly.
Got anything to add? Write them down on the comments below.
